Settling Into Care
For residents who would value extra reassurance while getting used to new routines, people and surroundings.
WHAT IS ONE-TO-ONE CARE
Focused support for comfort, confidence and connection.
One-to-one care at Abbey Uplands Care Home provides additional personalised attention when a resident would benefit from closer companionship, reassurance or practical help during key parts of the day.
Support is shaped around the person, whether that means gentle conversation, escorted activities, help settling into the home, or calm support at times when someone feels anxious or uncertain.
- Dedicated support planned around individual routines and preferences
- Companionship, reassurance and meaningful engagement
- Extra help with activities, mealtimes, mobility or settling in
- Regular updates so families understand how support is working
Personalised Attention
Who one-to-one care is for
Flexible extra support for residents who benefit from dedicated time, reassurance and continuity.
Meaningful Engagement
For people who enjoy individual conversation, accompanied activities or personalised wellbeing moments.
Extra Daily Confidence
For residents who need closer support at particular times, such as meals, activities, appointments or evenings.
Care Experience
What one-to-one care includes
Personalised support planned around the resident, their routines, and the moments where extra attention makes the biggest difference.
Dedicated Time
Agreed periods of focused support for companionship, reassurance or practical help.
Mealtime Support
Calm encouragement and practical help so meals feel comfortable and unhurried.
Activity Companionship
Support to join activities, enjoy hobbies, take a walk or spend meaningful quiet time together.
Settling Support
Extra reassurance for residents who are new to the home or finding a particular routine difficult.
Family Updates
Regular conversations so relatives understand how one-to-one support is helping.
Evening Reassurance
Calm support at times when a resident may feel unsettled, tired or in need of familiar company.
It can help during settling in, activities, mealtimes, appointments,
evenings or periods when a resident needs extra reassurance and continuity.
Support is planned around assessed need and availability. We will explain
clearly what level of one-to-one support is suitable and how it can be arranged.
Yes. A team member can support a resident to join activities, spend time
in the garden, enjoy conversation, or take part in routines that matter to them.
Yes. We keep families informed about how the support is working and
whether the plan should be adjusted.
Ready when you
are
Book a private tour of Abbey Uplands Care Home
See our rooms, meet the team, and get every question answered — at a pace that suits your family.
Call our care team
(020) 8769 9944
One-to-one care in London
One-to-one care at Abbey Uplands Care Home means dedicated individual support at 254 Leigham Court Road, London, SW16 2QH. It is intended for people who need consistent attention from one named member of staff. The home has 65 rooms. The home is part of Abbey Total Care Group, which runs 11 homes across London, Essex, Surrey and Hertfordshire.
Visiting Abbey Uplands Care Home
Abbey Uplands Care Home is at 254 Leigham Court Road, London, SW16 2QH, in the London Borough of Lambeth area. The nearest station is Streatham and Streatham Hill (Southern and Thameslink).
Families enquiring about one-to-one care here usually travel from Streatham, Streatham Hill, Norbury, Tulse Hill and Balham.
Visits are welcome by arrangement. Call 020 8769 9944 or email admin@abbeyuplandscarehome.co.uk to arrange a time.
Paying for one-to-one care
One-to-one care at Abbey Uplands Care Home can be funded in several ways, and most families use more than one over time:
- Local authority funding. If a needs assessment and a financial assessment by the London Borough of Lambeth show that support is due, the council contributes towards the placement.
- NHS Continuing Healthcare (CHC). Where the primary need is a health need, the NHS may fund the full cost of care.
- NHS-Funded Nursing Care (FNC). A flat NHS contribution towards the nursing element for residents assessed as needing registered nursing input.
- Self-funding. Families arranging and paying privately, which is the quickest route where a placement is needed at short notice.
The team at Abbey Uplands Care Home can explain which route is likely to apply before you commit to anything.
Regulation and independent reviews
CQC Registered and Regulated. Abbey Uplands Care Home is registered with and inspected by the Care Quality Commission under location ID 1-18289290582. Inspection reports and the current rating are published on the CQC website, which is always the up-to-date source.
Families who have used the home have given it 8.9 out of 10 from 74 verified reviews on carehome.co.uk. Reviews there are collected independently, not by us.